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Choose two misunderstandings you experienced and fill out the chart for these. Respond to questions 1 and 2 shown under the chart for each example of a misunderstanding. In your response, include the following: Cite a meaningful misunderstanding rather than a general or less material misunderstanding. Use business- or work-related examples rather than personal ones. Identify the roles of the sender and receiver, such as manager, peer, subordinate, client, vendor, and so forth Who was the sender?Client Who was the receiver? Myself (Client Service Manager) What was the message? The client asked for two checks to be sent to the Custodian, one with a mistake (contributions did not add up) and one that was correct (all contributions matched). What channel was used to send the message? E-mail was the channel used. What was the misunderstanding that occurred? The client thought that by sending two checks it would fix the issue with check number one which had a negative amount for a contribu tion.I had told the client in order to resolve the issue with check number one she needed to void said check and re-issue another one. How could the misunderstanding been avoided? The misunderstanding could have been avoided had we spoke on the phone with the Custodian conference in as they are the ones who rejected check number one. 1. What did you learn about the communication process from this activity?From this activity I learned that the message can be misunderstood if the communication is not correct, meaning the way the message is conveyed (e-mail, phone call, fax, etc. ). 2. What seemed to be the main causes of this misunderstanding? It seemed as if the Client was confused when I told her she needed to void one check an re-issue another one. Perhaps if we spoke on the phone she would have understood this and not told me to send both checks in 3. What tips can you suggest for preventing misunderstandings in communication?

Ethnocentrism, Stereotyping, and Prejudice Essay

I’ve spent most of the week searching and reading internet blogs, journals and electronic articles; thumbed through various dictionaries available at the library; scrutinized various metropolitan newspapers, to try to have a better understanding about ethnocentrism (1), stereotyping (2) and prejudice (3), and their meanings. I admit to this day, I walk away still confused. Why? After reading the definitions of each of these words, I’ve come to realize that their individual meanings are so near to that of racism (4) , profiling (5), or discrimination (6) – it is difficult to tell them apart. I decided to go back to a book that I read several months ago written by Dr. Mike S. Adams, Criminal Justice Professor at the University of North Carolina [ (Adams) ]. â€Å"†¦ I have been perplexed by the difficulty that many academics have with the proper use of such simple terms as racism, prejudice, discrimination, and stereotyping. They are always getting them confused, while the terms are really quite simple. † Dr. Adams says †¦ â€Å"one needs to understand, differentiate between the three terms describing it â€Å"as easy as learning your ABC’s: ‘A’ stands for attitude, ‘B’ stands for behaviour, and ‘C’ stands for cognition. † Prejudice deals with negate attitudes; discrimination deals with negate behaviors. Though I must admit that after re-reading Dr. Adams’ book, I walk away with the sense that these three words, ultimately still have same meaning – discrimination. However, Dr. Adams’ logic regarding the ABC method does make some sense. Using his analogy, I considered recent events which took place in our town involving several police officers and an unconscious criminal suspect [ (Sims) ]. Though a jury determined that the officers were not guilty, it was evident from the various film footages shown, the suspect was thrown, from his vehicle and was unconscious when the five officers arrived on the scene and proceeded to beat him. Despite the suspect’s colour or status, I, along with many other viewers of different races, sects, etc. , felt that the officers violated the suspect’s civil rights. In my eyes, this was a blatant case of stereotyping, prejudice, and racism. I even tried to apply the ABC rule: ‘A’ being that the officers in pursuit of the suspect witnessed one of their own being nearly hit during the chase. They (police) immediately demonstrated their ‘white and authoritative’ powers. The officers had the attitude, that all black suspects are possibly armed and dangerous. We’ve a long way to go to remove labels and retrain people’s way of thinking regarding the accepting of others without consideration to their ethnic, cultural or social status. Works Cited Adams, Mike S. Dr. Welcome To The Ivory Tower of Babel: Confessions of a Conservative Professor. 2004. 16 February 2011 . Sims, Bob. â€Å"Birmingham News Blog. † 20 May 2009. 17 February 2011 . Encarta Dictionary (1) Ethnocentrism: a belief in or assumption of the superiority of the social or cultural group that a person belongs to. (2) Stereotyping: to categorize individuals or groups according to an oversimplified standardized image or idea. (3) Prejudice: an unfounded hatred, fear, or mistrust of a person or group, especially one of a particular religion, ethnicity, nationality, sexual preference, or social status. (4) Profiling: classification of persons based on personal information such as ethnicity, political view or behavioral patterns. (5) Racism: the belief that people of different races have different qualities and abilities, and that some races are inherently superior or inferior. (6) Discrimination: treating people differently through prejudice: unfair treatment of one person or group, usually because of prejudice about race, gender, age, religion or ethnicity.

Jung's Neo Psychodynamic Theory Essay Example | Topics and Well Written Essays - 2500 words

Jung's Neo Psychodynamic Theory - Essay Example There are two main types of phobias, which are as follows: 1) specific phobia and 2) the social phobia (Phobia Variations Defined and Explained, n.d.). Commonly, specific phobia is a continuing and unfounded fear coupled with a strong sense of desire to steer clear of specific situations or objects (Phobia Variations Defined and Explained, n.d.). The extensive assortment of stimulus that may elicit the fear is usually lesser than in other types of phobia disorders, hence, specific phobias are also called simple phobias (Phobia Variations Defined and Explained, n.d.). Social phobia on the other hand is a â€Å"social anxiety disorder,† which if apparent in children is likewise termed â€Å"avoidant disorder† (Phobia Variations Defined and Explained, n.d.). People who experience social phobias are fearful of social activities like meetings, parties, making complaints, interacting with others, etc. Most individuals who suffer from this disorder believe that they are being scrutinized and assessed by others once they are out in public, that is why they shun to be within the midst of others, strangers and family members alike (Phobia Variations Defined and Explained, n.d.). In comparison to simple phobias, social phobia does not diminish as the individual grows older and disappears once puberty and early adulthood is reached. It has the reversed effect of the aforementioned phobia since social phobia continues or intensifies as the person grows older (Phobia Variations Defined and Explained, n.d.). Generally, phobias are offshoots of memories and imaginations; and are sometimes based on factual reasons. However, it is always best to be able to differentiate genuine fears from phobias as early as possible (Phobia Variations Defined and Explained, n.d.). The subject is a thirty-five year old female, married and currently working as a secretary in an urban city capital of Europe. Ms. Iris, the patient, is often uneasy in the company of others

Vatican II Research Paper Example | Topics and Well Written Essays - 2000 words

Vatican II - Research Paper Example n.p.). The council was formed with the purpose of undertaking the review of the position of the church and its spiritual renewal in the contemporary world. It was on Oct. 11, 1962 that the most impressive improvement of the Vatican II was convened, by extending the invitation to the Orthodox Eastern and Protestant churches for sending their observers. The representatives from many churches attended these meetings. Then, the variety of cultural and national origins was another characteristic that was depicted to people who had attended the meeting from around the world (Bokenkotter, Thomas, 2005). It is not clear from the mission of Vatican II that unlike the former councils, this council was distinctive doe the reason that no new dogmas were issues, anathemas declared, nor was there any settlement for the serious profanation that prevailed during this time. The council, rather, became known ideally for its purpose of renewing the Catholic doctrine in the modern perspective and timeline. the council resulted in various institutional changes, which concluded the idea of the Catholic Church that the ultimate salvation for the humanity is brought by it alone, the revised charisma and renewing of the consecrated life, along with the ecumenical struggle towards various other religions through dialogue, and the communicative contribution of laity in many other activities of the religion (Alberigo, Giuseppe; Sherry, Matthew, 69). Besides this, the widespread use of vernacular language instead of the Latin language in Holy Mass was the most conspicuous change brought by the council, the revision of Eucharistic prayers, the disarticulation of the tabernacle of Church from central aisle, along with many other alteration including the abbreviation of the liturgical calendar, replacement of Ad Orientem by Versus Populum, and many other advanced artistic changes that enclosed the modern

Population growth Essay Example | Topics and Well Written Essays - 1250 words

Population growth - Essay Example Geometric growth can be contrasted to arithmetic growth rate, which grows in a sequence, for instance 1, 5, 9, 13, 17, 21, 25, 29, 33, 37, .... One of the principles behind geometric growth is that the bigger a number gets, the faster it grows, this is the case with population since the larger the population becomes, more people will be available for reproduction hence the greater growth (Berlatsky, 133). For instance, a population having 500,000 people will grow five times faster than a population which has just 100, 000. From this equation, if r is greater than zero and b is greater than one, then the population will grow at exponentially, however, if r is less than zero and b is greater than one or if r is greater than one and b is between one and zero, then the population will reduce exponentially. A geometric decay curve for population would look something like this Geometric continuous time model of population growth is more realistic when it comes to determining population growth since they involve all parameters of population such as birth rates and death rate (Turchin, p96) In order to calculate the population growth rate using the continuous growth model, the following formula can be derived. If a population has Nt individuals where t is time in years, the number of children being born in a year is a fraction represented by the symbol ï  ¢ and the number of people that die in a year is a fraction that is represented by the symbol ï  §. These geometric progression equations have been used for a long time to calculate population growth rates of countries or of the world at large, for instance, the following figure show a curve of world growth rate that was calculated from the available data and backward projections of population. Geometric progression has been use in population growth and without it, calculating

Control abandoned dogs and cats by student Essay

Control abandoned dogs and cats by student - Essay Example This has raised eyebrows on what to do with this increasing number of stray animals in the USA. There is the need to educate people on how to handle their animals so as to reduce the population of dogs and cats which eventually becomes unwanted. There is also the need of having laws that condemn cruelty of animals and ways of ensuring that every cat and dog is well taken care of by having vets check on the regularly (Calum N. L. MacPherson page 5). Students should be advised on the benefits of having dogs and cats, how to take care of them, what is required of them from time to time to ensure that the animals are well protected. They should also be informed of the difficulties of owning an animal and what to do if they cannot keep up with the pressure of keeping the same. This will reduce stray animals in the streets as all measures will be taken if the students are well informed. The main problem that is causing stray dogs and cats to increase rapidly in USA is that they do not know that animals need as much attention as human beings. They have no idea that owning an animal requires extra source of income or having to do away with some things to be able to take care of the animals (Office of Technology Assessment page 320). There will be need to squeeze in extra time for the dog or the cat and that’s why it reaches a point where they have to let go the animals if they cannot handle the stress they bring along. There is also the problem of a family being able to take care of one animal but later on the gives birth, and there are more animals where there are forced to let go the extra burden and the easiest place to send animals is the streets. People should be educated on ways of controlling animal’s births and the importance of the same. This can be through neutering and spaying the animals after giving birth to number of off springs the owner can manage without abandoning the cats or the dogs to

Planning for Success A Product Launch Essay Example | Topics and Well Written Essays - 2000 words

Planning for Success A Product Launch - Essay Example It is necessary to strategies on how to monitor the progress of the product and ensure efficient allocation of products to the right market (Cavanagh 2012). Apple Inc. is undergoing increasing difficulty in managing time-to-market and to reduce the cost of introducing the new products. Apple Inc. Is a technology company, with frequent changes in the mode of doing business. This paper will focus on how launch effectively a new iPhone for the Apple Inc. The company will be launching a new product in the market. The product itself is the new iPhone which was introduced recently in the market. This report will include all the requirements, the planning process, implementation and the effective means of monitoring the implementation process (Comments on â€Å"A New Product Growth for Model Consumer Durables The Bass Model 2011). The iPhone that will be launched soon is expected to meet customers expectation since it contains all the features in it. The key features are that the iPhone itself is a mobile phone, contained software for playing music, mini personal organizer and it contained other software that can be used in various sectors. The main goals and objective for launching iPhone is to create awareness of the iPhone in the market. It is essential for the potential customers to know that the new iPhone has been released. The launch of this product will also assist in distributing the product in the market. Furthermore, the process will help to get feedback from the target segment for a pre-launch, win the customers interest so that they can place pre-orders and get the chance for product demonstrations. Besides, the company will be able to introduce iPhone in the new market. To be effective, it is essential to be objective and be specific when launching the iPhone. For instance, it is necessary to deliver the number of iPhones in the